Customer service



1. The contest is organized by Orrefors Kosta Boda AB (“we” or “Orrefors”) and is not in any way sponsored, promoted, administered by or associated with the platform where the contest takes place.

2. To participate in the contest, you must be of legal age and have full legal capacity in your country of residence.

3. By participating in the contest, you confirm and agree that:

a) You own all rights in and to the material you post (including necessary consents from persons that are depicted in image material).

b) We publish your name and contest contribution on Orrefors’ social media and on our website

4. In contests organized by Orrefors on social media platforms, you will always participate free of charge and without purchase requirements.

5. Prizes may not be substituted for cash nor exchanged for other products to a corresponding value. Applicable taxes are paid by the prize winner.

6. Employees of Orrefors and their family are not allowed to participate in Orrefors’ contests on social media.

7. The social media account you use in the contest must be created in accordance with the respective platform’s rules and you may be required to have a public profile to be able to participate in the contest.

8. Contributions that may be perceived as offensive may be removed without notice.

9. All winners will be chosen by a jury led by Orrefors’ marketing department. The jury's decision cannot be appealed.

10. The winner will be announced in the channel where the contest takes place. Winners may also be contacted via e-mail or through a direct message in the contest channel.

If a prize has not been collected within 30 days from the day when the winner was announced or contacted, we reserve the right to select a new winner.

11. By participating in a contest, you accept Orrefors’ Terms for contests in social media.

12. Information about how we process personal data is found in our privacy policy